Very vague explanation to the service. Added several items to the repair that were not necessary, inflated the repair price by huge amount in my opinion. Will not return to the dealership

Very vague explanation to the service. Added several items to the repair that were not necessary, inflated the repair price by huge amount in my opinion. Will not return to the dealership

Efficient and friendly service. Always on point. I'm a regular customer and really like Walt Massey in Franklinton.

Easy to schedule appointment. Easy check. They took my vehicle back almost as soon as I arrived. Nice and comfortable waiting area. Easy check out. Will definitely return

The service department did a great job! My running rails look like they were on the vehicle when I bought it. Could not ask for a better job. Thanks for a wonderful job!

Very wonderful people to have done business with for now and for ever more Thanks

Sara, Stephen, Steven, and Chris made Walt Massey feel like home. Excellent, trustworthy, professional service.

Walt Massey is a great place to get tires ,oil change and brake repairs. It lot more thing can do for your vehicle and they also sale new anf dum use vehicle

I always have a great experience with you all when bring my vans Vans out to Walt Massey for services

Great as always Probably the best service department that I've dealt with ever!!! Awesome dealership ??

Convenient , affordable, and customer focused! Great people, great experience, but do not like surveys.

Service department wasn’t staffed well for a weekend I had a appointment for 9 AM for a oil change ,tire rotation and a truck wash I got out of there at 11 AM with no truck wash

Great! He was great with customer service. Very helpful! Helped me look for something for cleaning my leather

The staff was helpful and fair. I came out with a vehicle that my wife loves. Thanks Walt Massey Chevrolet!!!

I'm a loyal customer because they never try to oversell. Wayne discussed with me what would be needed by my next appointment, but never tried to persuade me to get it or other additional services done with my oil change that day. As someone with limited income, I appreciate the ability to plan ahead for needed services without heavy sales pressure.