Customer Testimonials
The most perfect experience. I couldn’t have had it done without Mrs. Larrilyn going over the top for me! The atmosphere and staff were absolutely fantastic.
The sweetest group of people! Mrs. Larrilyn was such a sweetheart through the whole process and the staff was so friendly and just as excited for me to get my dream car!
Great selection of vehicles. Attentive - but not pushy sales. All associates greeted us as if we were "old friends". The process to buy our vehicle from start to finish was easy, very informative, and we knew exactly what we needed to do for every step without having to guess - everything was fully explained on what to expect. Highly recommend using Walt Massey for your next vehicle!
She’s goes OVER and beyond for her customers! Amazing experience! She’s the BEST!
Very easy to work with, exceptional customer service and availability even after purchase of new vehicle.
Excellent, we had a wonderful experience working with Larrilyn Hickman. Would highly recommend this dealership .
If you looking for a new car or truck go see Mrs Emily she's great to work with and Mario gets the best deals done. They're a great and friendly team. I highly recommend them.
Work was done correctly and promptly. My only issue was I received paperwork, 3 pages, with a total bill only. No breakdown of the work and other costs associated with my visit. A detailed itemized bill would be greatly appreciated.
Awesome staff, great service and got me in and out quickly. Overall great experience. Brianna and Trent went above and beyond. Thank you!
Great customer service. Friendly and informed me well
Friendly staff, knowledgeable managers! Easy transition
I have purchased 2 vehicles from Brittany and look forward to buying more. If you want a salesperson that is not pushy and will do what it takes to get the perfect vehicle for you, Brittany is who you need to go to.
Best experience I’ve ever had at a dealership works with you and makes sure you have everything that’s needed
Go see Brittany, she’s awesome!
Y’all should go see my girl Britt… Such a wonderful sails woman. Kind, considerate a such an amazing person!!!
Preston is the best! I recommend going to see him! All staff is very kind and friendly! Easiest I’ve ever bought a car!
Brittany is absolutely amazing, always patient, kind and understanding! Looking to do business with her again.
This is an Amazing dealership.. The staff are so kind!!! Highly recommend this place !!!!
Larrilyn was a wealth of knowledge and goes above and beyond to help us. I enjoyed working with her.
Brittany is the most wonderful salesperson I have ever worked with.. she is very patient and kind she worked for 2 months trying to get me the perfect car.. she goes above and beyond and I am so happy to have had the privilege of working with her and the Walt Massey team!! I LOVE my 2025 Trax she is a beauty❤️If you are in the market for a new/used car give my girl a call you will not be disappointed!!!❤️❤️❤️
Great people to do business with! Very nice and informative. They make the car buying process easy and fun!
We had a great experience with them! Brittany was easy to deal with and made the process so smooth! If you’re in the market for a used/new vehicle be sure to ask for Brittany.
Larrilyn is excellent at what she does. Keeps the process smooth & is eager to help customers. Thank you Walt Massey!
Brittany goes over and beyond for her customers! We needed Walt Massey in FRANKLINTON.
Larrilyn Hickman was absolute best sales person you could hope. She promptly found the exact truck I was looking for. She made a stressful task quite enjoyable.
Larrilyn is a joy to work with! She goes above and beyond for her customers and provides great service.
Brittany will make sure you get the ride you want.
Wonderful Experience all the way around! Larrilyn was able to find the car I spent 2 years looking for in less than 24 hours. The entire process was GREAT! I will definetly use this dealership for future purchases!!
I cannot begin to say enough about my experience with Brittany at Walt Massey’s. As soon as I walked in, Brittany made me feel like I was at home not at a dealership. I have bought plenty new cars in my life and I can honestly say this was such a great and different experience. I also met one of Brittany’s co-workers before she got back to the dealership and she was very kind too and not pushy at all. They may be a smaller dealership but they are a mighty dealership. They will give you the best ...
I had a wonderful experience. Brittany Johnston helped sell me my car and she did a wonderful job. Customer service was a 1000/10 and just everyone was very friendly.
My experience at Walt Massey Chevy in Franklinton was perfect!! Super friendly staff that treats you like family!!
Brittany and Preston were so enjoyable to work with and very efficient. Got a new beautiful Trailblazer. Very happy with my purchase!
Best Place to Buy a vehicle! Amazing and most friendly people ever !
Jonathan Nall is the best Manager in the car sales world! I recommend going to see him! He will become like a best friend to you, a dad, an all around awesome guy! Ask for him! He will get you into a new ride quicker than you can say supercalifragilisticexpialidocious!
Great people who care about their community and their customers.
Great people, Great service, Great company! 10/10
The staff is top tier, the campus is clean, and the service is incredible! 10/10 ⭐️⭐️⭐️⭐️⭐️